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1-833-KINIKSA (1-833-546-4572)/Option 1

Monday-Friday (8 AM–8 PM ET)


We understand there could be questions when starting or continuing a treatment, which is why the Kiniksa OneConnect program was created—to help make support simple. Once your doctor has prescribed ARCALYST and enrolled you in the Kiniksa OneConnect program, you will be paired with a dedicated Patient Access Lead (PAL) who will provide support and guidance throughout every step of treatment with ARCALYST.

Patient Access Lead

We offer personalized, one-on-one support to help you get the most from your experience with ARCALYST

- Kiniksa Patient Access Lead

While your healthcare provider is your go-to resource for all your medical needs, your Kiniksa OneConnect™ PAL can assist you with:

  • Understanding your insurance coverage prior authorization (PA) requirements.
  • Cost-saving options if you are eligible.
  • Getting refills on time.
  • Options for injection training.
  • Ongoing education and support.

“We’re here to support you.”

Starting treatment

After your healthcare provider submits a Kiniksa OneConnect Enrollment Form with your signature as consent, our work begins. We will help make the start of your treatment a seamless experience.

Understanding your insurance coverage
  • Your PAL will guide you through the insurance process by helping explain your coverage and partnering with your healthcare provider if a prior authorization is needed.
    • 96% of ARCALYST prescriptions are approved by commercial insurance plans
Injection training
  • Your PAL can work with you to set up one-on-one injection training with an ARCALYST Clinical Educator, who will guide you through the injection process, either virtually or in person.
Image - PAL Photo

“We’ll be with you from the very beginning.”


Our programs are designed to help remove barriers to treatment.

Low out-of-pocket Cost


Kiniksa Copay Program
  • If you are eligible, the Kiniksa Copay Assistance Program may be able to help lower your out-of-pocket costs such as copays, coinsurance, and deductibles to as little as $0 per month.*
Financial Support Pal
Patient Assistance Program
  • Financial assistance is also available to eligible patients who don't have insurance or don't have adequate insurance. Your PAL will work with you to see if you qualify and to discuss any questions you may have.

“We think your focus should be on your health, not your treatment costs.”


Our work doesn’t end after treatment begins. Your PAL provides support throughout the entire treatment experience.

ARCALYST delivery and refills
  • Your PAL will help you set up ongoing delivery of ARCALYST directly to your door and send reminders when it’s time to refill.
ARCALYST product support
  • Your PAL will assist you with product-related questions and provide access to educational tools and resources about your treatment.
Additional resources and support
  • Your PAL will check in with you regularly to make sure you are getting the support you need. If your situation changes (new insurance, change of address, upcoming travel, etc), your PAL can help find ways to avoid treatment interruptions.
Image - PAL Photo

“We’ll be with you every step of the way.”


ARCALYST delivered right to your door.

We partner with specialty pharmacies to make receiving and refilling ARCALYST a seamless experience. Once you have enrolled in the Kiniksa OneConnect program, your PAL will coordinate with a specialty pharmacy to have ARCALYST delivered directly to your home or preferred location at a time that is convenient for you.

A Speciality Pharmacy Provides Comprehensive Services that may include:

  • Working directly with your doctor’s office to make sure your prescription is up-to-date.
  • Reaching out when it’s time for your next delivery.
  • Providing necessary supplies, like sharps disposal containers, alcohol swabs, and syringes.
  • Making sure your prescription is in stock and available when it’s time for your refill.
  • Answering questions about your ARCALYST treatment.

After you speak with your PAL and your insurance coverage has been confirmed, a specialty pharmacy representative will call you to schedule your ARCALYST shipment.

The pharmacy cannot ship the drug until they speak with you, so it is imperative that you answer this phone call or call them back immediately.

“We’re committed to making every part of ARCALYST treatment as seamless as it can be.”


In addition to the personal support you receive from the Kiniksa OneConnect™ program, your PAL can send an ARCALYST starter kit, with additional tools and information, either digitally to your email address or physically through the mail.

The Starter KIT will include access to Resources such as:

  • ARCALYST step-by-step injection video.
  • ARCALYST step-by-step guide for self-administration.
  • An injection tracker to keep a record of your treatments.
  • ARCALYST brochure with in-depth information about your medication.
  • The Kiniksa OneConnect™ brochure outlining the comprehensive support available to you from the Kiniksa OneConnect™ team.

Reach out to the Kiniksa OneConnect team today to learn more.

Call 1-833-KINIKSA (1-833-546-4572)

Monday-Friday (8 AM - 8 PM ET)